Casinos That Accept Citadel in the UK: What to Check

Citadel references do not confirm current acceptance; payment menus can vary by operator, country and account type.
Can you still find Citadel in a UK casino cashier?
Citadel may still appear in discussions about casino deposits, but that does not prove that a UK casino currently accepts it. Payment branding changes, card products are replaced, and cashier menus can differ between operators, countries and account types. A page that mentions Citadel is only a starting point. The useful answer is the one shown when you are logged in and ready to make a deposit.
I made this mistake myself with another payment method. I saw its name on an old casino page, assumed it would be waiting at checkout, and only discovered the difference after opening the cashier. The method was either absent or described in a way that did not match the product I held. Search results are not a cashier.
What to check before treating Citadel as available
Open the casino’s payment or cashier area rather than relying on a banner, review paragraph or general list of banking options. Look for Citadel by its exact name and check whether it is presented as a live deposit method. A logo in the footer is not enough, and neither is a sentence saying that the casino supports cards.
The important distinction is between:
- a payment brand mentioned somewhere on the site;
- a card network shown in a general banking list;
- a specific card product that the cashier will actually accept;
- a payment route that is available to your account and location.
Those are not interchangeable. A casino can display broad card information while the transaction screen applies its own eligibility checks. The only useful confirmation is the option offered in your account at the point of deposit.
A specialist review has mentioned Visa and Mastercard among the card options at the sites it examined. That is not confirmation that Citadel is accepted, nor does it establish that every card carrying a particular network will work. It is also not a substitute for checking the current cashier. Payment information ages quickly.
The exact casino matters
There is no dependable master list of “all Citadel casinos” that removes the need for a live check. Even if one operator has accepted a Citadel card in the past, that does not establish acceptance at another operator. The casino may use a different payment processor, apply different risk controls or show different methods after you sign in.
The same point applies to claims about the best Citadel casino, a new site accepting Citadel, or a casino offering a Citadel-specific bonus. “Best” is advertising language unless you have first established that the payment route is available and that the relevant terms apply to your account. A bonus label cannot turn an unavailable deposit method into an available one.
I would check the cashier in this order:
- Sign in to the casino account.
- Open the deposit section, not just the general banking page.
- Search the displayed methods for Citadel.
- Read any note attached to the card or payment option.
- Confirm that the account is eligible for the displayed method.
- Check the available currency before entering payment details.
- Stop if the option disappears at the confirmation stage.
That last step matters. A method can appear as an icon and then be rejected after the card details, account country or transaction currency are assessed. Do not keep retrying a declined route simply because a page elsewhere says it should work.
Android does not create a separate answer
An Android casino site or app can have a different cashier from the desktop version. The presence of Citadel on a casino’s main website would not, by itself, prove that the same option appears on Android. Open the payment screen on the device you intend to use and check the methods shown there.
This is a practical distinction, not a promise about mobile support. A casino may present a reduced selection in its app, redirect payments to a mobile browser, or require the transaction to be completed through a particular checkout screen. What matters is the live option attached to your account, not the device label used in a review.
DO
- Sign in to your casino account.
- Open the specific deposit section.
- Search for Citadel by its exact name.
- Check if the account is eligible for the method.
DON’T
- Rely on website banners or footers.
- Assume a method works because it is in a review.
- Trust general banking lists without checking the cashier.
- Keep retrying a declined route.
Treat “accepted” as a claim to verify
When a site says that it accepts Citadel, look for the detail behind the statement. Does it mean a Citadel-branded card, a card issued through a particular network, or a separate Citadel account? Does the casino show the method in the cashier after login? Is the option available for your account rather than merely mentioned in general information?
If the wording stays vague, I would not regard the route as confirmed. I would also avoid making a deposit solely to test a payment method. Check the displayed option, the instructions and the eligibility wording first. Keep the account details and payment details consistent, since mismatched ownership information can create avoidable questions around a transaction.
So, are Citadel casinos still available in the UK? The honest answer is that acceptance has to be established casino by casino, through the current cashier and the specific product you want to use. Citadel’s name in a list is not proof. A live, eligible option in your own deposit screen is much stronger evidence.
Cashier first. Everything else is noise.
Open banking
May let you approve a payment through your banking service during the deposit process.
Bank transfer
Sends money from your bank account using the details supplied by the casino.
E-wallets
Options like Skrill or Neteller that can provide convenience, though they may be excluded from some promotions.
Prepaid vouchers
Methods like Paysafecard that function as a deposit-only funding tool.
If Citadel isn’t there, what payment routes can you check?
If Citadel does not appear in the cashier, I would not treat that as the end of the road. The sensible move is to check other payment types one by one, because a casino can support one route while leaving another out entirely. Payment menus are not standardised across UK sites, and a method shown in an advert, review or general payment page may not be available to every customer at the point of deposit.
I made that mistake myself: I saw a payment logo, assumed it applied to my account, and only discovered the difference after logging in. The cashier is the useful bit.
Bank-based payments
Open banking and ordinary bank transfers are the first alternatives worth checking. They connect the casino payment process with your bank rather than relying on a card branded Citadel. A specialist review describes open banking and bank transfers as routes that can provide instant deposits and fast withdrawals at many sites, but that is not a promise for every operator or every bank.
The distinction between the two matters:
- Open banking may let you approve a payment through your banking service during the deposit process.
- Bank transfer sends money from your bank account using the details supplied by the casino.
Whether either option is available depends on the cashier, the casino’s payment provider and your account. If the method is listed only for deposits, it should not be treated as a withdrawal route. That distinction is easy to miss when the page uses one broad heading such as “banking”.
Your account details should also match the payment account you use. Keeping the casino account and payment route in the same customer’s name reduces avoidable ownership questions during a transaction. A clean match is not a guarantee that no checks will occur, but it removes one obvious source of friction.
E-wallets
Skrill is still a prominent deposit choice at UK-friendly casino sites in 2026, according to a specialist review. Neteller is another wallet found at some sites. Neither should be assumed to be available everywhere, and the cashier remains the place to confirm the position for your account.
E-wallets can be attractive when you do not want to enter bank details into every casino. They can also create conditions of their own. A specialist review notes that Skrill and Neteller are often left out of promotions. That means the payment route and the promotional offer can be linked: a deposit may be accepted, while the same deposit does not qualify for a particular bonus.
That is not a reason to avoid the wallets. It is a reason to read the terms before choosing one. I would check three things in the cashier and payment terms:
- Is the wallet available for your account?
- Is it listed for deposits, withdrawals, or both?
- Does using it affect promotional eligibility?
“Available” is not the same as “suitable”. Small wording differences can matter.
Prepaid vouchers
Paysafecard has a narrower role. It is a prepaid voucher for making deposits, not a general two-way banking method. If you choose it, plan around that limitation rather than expecting the casino to send winnings back to the voucher.
This is where payment categories can mislead people. A method can be perfectly valid for putting funds into a casino account but unsuitable for receiving money out. If the cashier presents Paysafecard beside methods that support payouts, the visual layout does not change its deposit-only nature.
I would therefore treat a prepaid voucher as a funding tool, not as a complete deposit-and-withdrawal solution. Check what alternative payout route the casino permits before committing money.
What to compare in the cashier
When looking for an alternative to Citadel, I would avoid ranking payment types as if one were automatically best. The useful comparison is practical:
- whether the method is visible after signing in;
- whether it supports the transaction direction you need;
- whether your account or payment provider is eligible;
- whether the method has conditions attached to promotions;
- whether the displayed currency matches the currency of your casino account.
Skrill, bank-based payments, Neteller and Paysafecard do not serve exactly the same purpose. One may support deposits and withdrawals at a particular site, another may be restricted to deposits, and a third may be accepted but excluded from a promotion. The label “alternative” only means it can replace Citadel as a possible route; it does not mean the experience or conditions will be identical.
The operator’s cashier should show the live options for your account. I would open the deposit screen, note the available methods, then check the withdrawal screen separately before depositing. If the route you want is absent from either side, choose another method rather than assuming the casino will add it later.
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Does a Citadel debit card work for casino deposits?
A Citadel debit card may look like an ordinary card at the payment stage, but the name printed on it is not enough to predict whether a casino will accept it. The useful question is not simply whether a casino accepts debit cards. It is whether that casino accepts the card network and product linked to your particular Citadel card.
UK casinos commonly support debit cards issued through Visa or Mastercard. That gives you a starting point, not a guarantee. A cashier can list Visa or Mastercard while still rejecting a particular card product, issuer, transaction type or account. Payment arrangements change, and a page describing available methods can lag behind the live cashier.
I have made the mistake of treating a logo as an invitation to deposit. It is not. The cashier gets the final word.
Check the Citadel card itself
Before trying to fund an account, look at the card details:
- Which network is shown on the card: Visa or Mastercard?
- Is it a debit card rather than a credit card or another type of payment product?
- Does the casino’s cashier display that network as an available deposit method?
- Are the cardholder name and casino account details consistent?
That last point matters more than it sounds. Using account information and a payment route belonging to the same customer can reduce avoidable friction caused by basic ownership checks. A mismatched name, an account belonging to somebody else or card details that do not correspond with the registered customer can create questions before a transaction is completed.
Do not assume that a successful card payment at one casino proves that the same Citadel card will work elsewhere. Each remote gambling licensee sets its own cashier configuration and may apply its own payment checks. The same card network can appear at two sites while the individual card is accepted by one and declined by the other.
What to do in the cashier
Log in to the casino account and open the deposit page before deciding whether the card is suitable. Check whether the displayed card option matches the network on your Citadel card. If the cashier asks for card details, read the instructions carefully rather than selecting the nearest-looking option.
The practical sequence is straightforward:
- Confirm that the cashier lists the relevant card network.
- Check that your Citadel product is a debit card eligible for that route.
- Make sure the casino account is registered in your own details.
- Review the payment information shown immediately before confirming.
- Keep the transaction record in case the casino later asks you to clarify ownership.
This is not a promise that the deposit will go through. It is simply the cleanest way to test the actual payment route instead of relying on a general payment-method page.
Do not confuse card acceptance with an offer
A casino accepting a Citadel debit card, if the cashier confirms it, says something about deposits only. It does not automatically mean that the site offers a Citadel-specific promotion, free spins, a no-deposit offer or any other bonus connected with the card. Payment eligibility and promotional eligibility are separate decisions.
Likewise, a failed card deposit does not prove that Citadel cards are rejected everywhere. The failure could relate to the card product, the casino’s current settings, account information or a basic payment check. Repeating the same attempt without checking those details is how a small uncertainty becomes an avoidable mess.
For a real-money deposit, I would use the card only after the live cashier shows the matching route and the account details are correct. If the option is absent, do not force it through another label. The absence of a matching option is your answer for that casino at that moment.
UK Credit-Card Rule
UK-licensed casinos cannot accept credit-card payments for gambling. A debit card and a credit card are not interchangeable for this purpose.
Playing mobile slots: check the payment option in the app
Playing slots on a phone is simple right up to the point where you try to fund the account. That is where I have made the lazy assumption before: if a payment method appeared on the casino’s desktop site, I expected it to be waiting in the mobile cashier too. It was not.
For anyone looking for Citadel mobile slots in the UK, the important check is the payment screen inside the casino’s mobile site or app. Do not rely on a banner, an old review, or a general list of supported methods. Open the cashier, select a deposit, and see which options are actually displayed for your account and device.
The mobile version may use a different layout from the full website. A payment logo can be missing, placed behind a separate menu, or unavailable until you select the currency and transaction type. That does not prove anything about Citadel specifically; it simply means the working cashier is the part worth checking.
What to check before opening the slots
I would run through this short process:
- Sign in through the casino’s official mobile site or app.
- Open the cashier rather than the slots lobby.
- Choose the deposit option and review the methods shown.
- Check whether Citadel is listed as a usable option for that account.
- Read any payment notes before confirming the transaction.
If the method is not shown, do not type card details into a different form just because the casino’s desktop page mentioned it. The mobile cashier is the relevant test for mobile play.
Apple Pay is another example of why this check matters. Some UKGC-licensed casinos accept Apple Pay for deposits, but that does not mean every licensed casino offers it, or that it will appear in every mobile cashier. Availability has to be checked at the chosen site. Your device, account setup and the casino’s current payment configuration can all affect what you see.
I also separate the game experience from the payment experience. A casino may let you browse its slot lobby comfortably on a phone while giving you fewer cashier choices than its desktop version. “Mobile-friendly” describes the screen, not a promise that every payment route is included.
Free play and real-money play are different checks
If you only want to try free slots, you may not need a payment method at that stage. Real-money play is different: before depositing, check the cashier on the device you intend to use. If Citadel is absent, stop there rather than assuming that a later screen will reveal it.
Mobile Payment Check
- Sign in through the official mobile site or app.
- Open the cashier section.
- Select a deposit to view available methods.
- Confirm if Citadel is listed for your specific account.
- Read any attached payment notes.
I once treated a familiar payment logo as confirmation and only discovered the difference at checkout. A small check beforehand would have saved the interruption. Check the app, not the advert.
Real-money slots and getting your winnings back
When you play slots for real money, the deposit is only the first half of the payment story. I have made that mistake myself: I checked whether a cashier accepted a particular payment route, deposited, and only thought about withdrawals after the balance had grown. That is when the important details appeared.
If you are looking for a UK casino where Citadel might be used for slot deposits, do not assume that the same route will automatically handle your winnings. The payment option shown at the cashier needs to be checked for its withdrawal role as well. A method can appear at the deposit stage without becoming the route used to send money back.
Withdrawal Role
A payment method that is available for deposits may not necessarily be supported for withdrawals at the same casino.
The original payment source matters
UK anti-money-laundering controls generally point towards returning funds to the payment source used for the deposit. This is part of the closed-loop approach: the casino needs to connect the withdrawal with the account and payment instrument that funded the play.
That does not mean every payout will follow one identical path. The casino may ask for another withdrawal method or further evidence where the original route cannot receive funds. Additional checks can then be needed before the money is released. Keeping your casino account details and payment account under the same ownership reduces avoidable friction.
So, before depositing for real-money slots, look beyond the button that says “deposit”. Check:
- whether the payment method is available to your account;
- whether it is supported for withdrawals;
- whether the cashier explains how returns to the original source work;
- whether your account information matches the payment details.
Small checks. Less hassle.
A win does not mean instant cash
The withdrawal request still has to pass the casino’s internal approval process. KYC may be completed at this point, particularly when you make a first withdrawal, and that can make the initial request take longer than later ones. A specialist affiliate review describes this approval and verification stage as part of the withdrawal timetable, but the exact experience depends on the operator and the account.
The payment provider then has its own part to play. A card deposit may appear immediately, while the corresponding payout can take several business days. That difference is easy to miss when you are comparing methods from the deposit screen alone.
I would therefore treat any wording such as “instant withdrawals” carefully. It may describe the provider’s transfer stage rather than the complete journey from your request through casino approval and account checks. The cashier’s withdrawal page and the operator’s terms are more useful than a promotional label.
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For searches about Citadel slots, Citadel casino sites or playing slots with Citadel, the practical question remains the same: can the selected casino accept the payment route for your account, and can it return an approved balance through a permitted withdrawal process? Do not count a “no deposit” phrase as proof that winnings can be withdrawn without conditions. Real-money play still leaves the payment trail, approval checks and return-of-funds process to deal with.
Deposits, withdrawals and the credit-card rule
A payment icon in the cashier answers only one question: can money be sent to the casino? It does not automatically tell you how winnings will be returned. When checking a Citadel-related payment option, look for both directions separately. The deposit screen may show a card or banking route that is unavailable in the withdrawal menu, or the casino may require a different route for the payout.
I have made this mistake myself: I treated a successful deposit as proof that the same method would handle a withdrawal. It is not proof. Before funding a slot account, open the cashier’s withdrawal area as well and read the conditions attached to that method. A “direct withdrawal” label can still mean that the casino first checks the account, confirms ownership and decides which return route is available.
Essential Verification
The only way to confirm payment availability is to check the live cashier after logging in.
The cleanest setup is often one payment account held in your own name and used consistently for both transactions. That keeps the basic ownership details aligned and avoids creating unnecessary questions when the casino checks where the money came from. It does not guarantee instant access to winnings, but it is a less complicated starting point than switching between unrelated accounts.
What the UK credit-card rule means for Citadel searches
Citadel credit-card casinos in the UK are not a route to treat as available gambling payment options. The UK restriction took effect on 14 April 2020, and it remains in force. UK-licensed casinos cannot accept credit-card payments for gambling, including credit-card funding passed through a money service business.
That distinction matters when a Citadel product is described loosely as a “card”. A debit card and a credit card are not interchangeable for this purpose, and a search for Citadel casino deposits does not change the rule. Do not assume that a card bearing the Citadel name can be used simply because a cashier displays a card logo. The specific card product and its funding type still need checking.
The same applies to searches for instant banking or a fast Citadel withdrawal. A banking label does not establish that the route supports both deposits and payouts, nor that it is available to your account. Check the payment name in the live cashier, then inspect the withdrawal page before sending funds.
Payments at UK Casinos: Cards, E-Wallets and Crypto
A no-deposit bonus is a separate promotional matter, not a substitute for a payment route. Likewise, a casino’s payment wording cannot explain why a financial product closed, changed, or disappeared. If Citadel is absent, treat that as a reason to verify the current account and cashier details—not as evidence that another Citadel-branded route will work.
Bonus terms can change which payment method makes sense
A payment method can work perfectly at the cashier and still be the wrong choice for a welcome bonus. The important detail is not only whether you can fund the account, but whether that deposit qualifies for the promotion attached to it.
I have made this mistake before: I picked the payment button that looked quickest, accepted the bonus, and only then read the promotion rules closely. The method was accepted, but the deposit did not necessarily carry the same promotional treatment. “Eligible” is doing a lot of work there.
Before depositing with a Citadel card or any other payment route, open the bonus terms and look for the payment-method section. Check whether the offer applies to:
- the exact method you intend to use;
- the type of transaction, rather than merely the casino account;
- the selected bonus, if more than one promotion is available;
- deposits made after the offer has been activated.
Do not treat a page mentioning Citadel casinos, Citadel slots or real-money play as proof of a Citadel-specific bonus. A casino may advertise a general welcome offer while saying nothing about that particular card or payment route. The cashier and the promotion terms need to agree.
PayPal is a useful example of why this check matters. A specialist affiliate review reported that PayPal is popular for speed and convenience but may be left out of bonus eligibility. That is not a permanent rule for every remote gambling licensee; it is a reminder to check the current terms at the site you are considering.
The same caution applies to Skrill and Neteller. A specialist affiliate review reported that these e-wallets are available at some sites and are often excluded from promotions. If you choose one because it is familiar, do not assume the welcome bonus will attach automatically. Read the wording first.
Promotional Eligibility
Before depositing, check the bonus terms to see if your specific payment method is excluded from the offer.
Some methods, such as certain e-wallets, may be accepted for deposits but disqualified from receiving welcome bonuses or promotional credits.
The offer may also have separate conditions about activation, qualifying deposits and when the promotion is applied. I would save or screenshot the terms before making the payment, especially where the bonus code is optional or the cashier displays several funding choices.
The sensible order is simple: choose the promotion, inspect its payment exclusions, then select a method that the terms recognise. If the bonus is the reason for the deposit, preserving eligibility matters more than clicking the fastest-looking button.
Minimum deposits and the limits you set yourself
When I’m checking whether a Citadel payment route is worth using, I look at the cashier’s minimum before thinking about anything else. A method can appear in a payment list and still be awkward if its opening amount does not suit the budget I intended to use.
A specialist affiliate review places the starting deposit at £10–£20, depending on the selected payment method. Treat that as a reference point, not a promise from every casino. The figure attached to a Citadel deposit, if Citadel is available at all, has to come from the individual cashier. The same applies if you are looking for a £5 deposit: do not assume that a small requested amount will be accepted simply because the card or payment brand is shown on the site.
I made that mistake before. I chose the payment method first, entered an amount, and only then discovered that the cashier’s minimum was different. Two minutes wasted, and an avoidable failed attempt.
Check the cashier before confirming
The useful sequence is simple:
- Open the deposit page while signed in.
- Select the exact payment method, rather than relying on a general list of logos.
- Read the displayed minimum and maximum.
- Confirm that the account currency and the amount shown are correct.
- Set your own spending limit before submitting the payment.
Maximum deposits may be set per transaction, per day or per month. They can change with the payment method and the status of your account, so a limit available to an established, verified customer should not be treated as an entitlement for a new account. If a Citadel mobile payment option appears in an app or mobile cashier, check those figures there as well; do not carry over the limits shown on the desktop site.
There is also a UK account-control requirement worth knowing. Remote gambling licensees must ask a new customer to set a financial limit before the first deposit and make account-level limit controls accessible afterwards. That is not the same as the cashier’s transaction maximum. One controls your intended spending; the other controls what the payment channel and account will accept.
Small deposit, clear boundary.
Comparing payment alternatives without trusting a ‘cheap’ label
When I compare a Citadel alternative, I ignore labels such as “cheap” or “low cost” until I have checked what the transaction actually costs. A payment method can look free in the casino cashier while charges appear elsewhere. The possible layers include:
- a fee charged by the casino;
- a payment-provider fee;
- an issuer or bank charge;
- a network fee;
- the cost of converting currencies.
That last one is easy to miss. A method may show no obvious flat charge, yet use an exchange rate that includes a spread. In practice, that spread can cost more than a clearly displayed fee. I made this mistake myself: I compared the headline charge, not the amount leaving my account.
Compare the same transaction
The sensible comparison is not “Which method is cheapest?” in isolation. It is “What will this exact transaction cost through each available route?” Check the amount shown by the casino, the currency used for the account, and the final amount your bank or provider will take. If the cashier displays a charge, read whether it comes from the casino or from the payment service.
A specialist payment review can help identify possible charges, but its description is not a substitute for the cashier or provider’s current terms. Fees can change, and the result may depend on your account currency, card issuer, bank and payment route.
For a fair comparison, record:
- the amount you intend to deposit;
- any casino fee shown before confirmation;
- the provider’s stated fee;
- the exchange rate or conversion spread;
- any charge from your bank, card issuer or payment network.
Then compare the final cost, not one line in a fee table. There is no universal lowest-fee method for every UK player or every amount. A route that appears inexpensive in pounds may be less attractive if conversion is involved, while a visible fee may still produce the lower total.
I also avoid choosing a supposed “best Citadel alternative” before checking whether the method is actually offered by the chosen casino and whether its terms match my account. Cheap on the banner means very little. The final screen matters.
Payment checks matter even if a casino says it isn’t on GamStop
A casino saying it is “not on GamStop” tells you something about its self-exclusion position, but it does not confirm which payment methods it accepts. It certainly does not prove that Citadel will appear in the cashier, or that using Citadel makes the site safer.
I’ve made that mistake before: I treated a payment badge as evidence that the whole service had been checked. It wasn’t. A payment logo only points to a possible transaction route. It says nothing by itself about the operator’s regulatory status, ownership checks or how a withdrawal will be handled.
Licensing Check
Attention Always verify the operator’s licence number on the UK Gambling Commission public register rather than relying on promotional banners.
Before depositing, verify the operator’s licence number on the UK Gambling Commission public register. Remote gambling licensees serving Great Britain must hold the relevant licence, and the register is a better ownership and status check than a banner promising “freedom” from GamStop. If the business name, licence details and cashier information do not line up, I would stop there.
Check whose money is moving
Use an account and payment route that belong to you. That keeps basic ownership details consistent and reduces avoidable friction when the casino checks a transaction. It is not a guarantee of approval, but mismatched names or third-party funding can create questions at the worst possible moment.
The same principle applies to withdrawals. UK anti-money laundering controls generally expect winnings to be returned to the original payment source. A casino may therefore ask you to withdraw back to the method used for the deposit, rather than letting you nominate any convenient destination.
If returning funds to that source is not possible, an alternative route may require extra verification. That can include proving ownership of the account or explaining why the original route cannot receive the payout. “No checks” is not a benefit here.
So, when assessing casinos that claim not to be connected to GamStop, separate the questions: is the operator properly authorised, is the Citadel option genuinely visible in the cashier, and can funds be returned through a payment route in your name? Payment availability answers only one of those questions. Barely.
What is the fastest withdrawal method for UK casinos?
PayPal, open banking and debit cards linked to fast payout systems are generally among the quickest options. Your withdrawal can still take longer while the casino processes it or verifies your account.
What is the current minimum deposit?
The minimum deposit usually starts at £10–£20, depending on the payment method.
Are fast casino withdrawals guaranteed?
No. The speed depends on the casino’s approval process and whether your account is fully verified.
Which payment methods are accepted in Great Britain?
UK casinos commonly accept Visa and Mastercard debit cards, and some offer PayPal, open banking, bank transfers, Skrill or Neteller. Paysafecard is for deposits only, and the options available to you vary by casino and account.